Return Policy  

Last Updated:25.08.2023

At Lovinio.net, we want you to be completely satisfied with your purchase. If for any reason you are not entirely pleased, we’re here to help with returns and exchanges.

  1. Return Period: You can return your purchased items within 30 days of the receipt date.
  2. Eligibility for Return: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Please also provide a receipt or proof of purchase.
  3. Non-returnable Items: Certain types of goods are exempt from being returned, including perishable goods, custom products (such as special orders or personalized items), and personal care goods. Please check the product description for any specific return restrictions.
  4. Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
  5. Exchanges: We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact our customer service team.
  6. Return Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Please consider using a trackable shipping service or purchasing shipping insurance, as we can’t guarantee that we will receive your returned item.
  7. Questions or Concerns: For any queries regarding our return policy or if you need assistance with your return, please reach out to us at info@lovinio.net. Our dedicated team is here to ensure that your experience with Lovinio.net is seamless and enjoyable.

Thank you for shopping with Lovinio.net. We value your trust and business!